Today: 19, October 2017

Most Frequently Asked Questions

Here are the answers to the most frequently asked questions.  If we do not address your questions here, please feel to email or call us at (808) 847-0851.


How do submit my Warranty Information online?

You don't just get the most advanced products available–you also get solid warranty coverage to protect your investment.

The terms and coverage details of your warranty are specific to the product Brand and models you own. Typically, most products come with a 1-year parts and labor limited warranty. Depending on your model, certain components within the product may have longer standard warranties.

Additionally, we also offer a variety of extended warranty programs to further protect your investment.

To learn the exact details of your warranty, refer to the product documentation such as a user's manual that came with your product. If your Brand is listed on our website, the documentation is available for download below.

At the time of purchase, you may have also been offered additional warranty coverage.  If you have additional coverage through us, please email or call (808) 847-0851 directly for assistance with the warranty.

To view or print, Warranty Statements Download  Get Adobe Reader


  • Mitsubishi's Limited Warranty Statement

Pleaser Register your Mitsubishi Electric product to provide Mitsubishi with installation information that helps protect your warranty.

  • Carrier Warranty

Pleaser Register your Carrier Air Conditioning product to provide us with installation information that helps protect your warranty.  If you have specific questions that need Carrier's attention, please visit Carrier's Customer Service Area or Contact Carrier's Customer Service.

What does my Carrier warranty cover?

Under the standard factory warranty, Carrier covers the parts, and your installer covers the labor. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. If you cannot find your warranty certificate, American Air Conditioning Hawaii will also be able to help you find the information.

  • Friedrich Warranty

Pleaser Register your Friedrich air conditioning product to provide the manufacturer with installation information that helps protect your warranty.

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