Today: 19, October 2017

Most Frequently Asked Questions

Here are the answers to the most frequently asked questions.  If we do not address your questions here, please feel to email or call us at (808) 847-0851.


Why do I need the model number of my air conditioning to obtain Warranty service?

Find Your Model Number

Knowing the model numbers of your air conditioning system will help you better troubleshoot any problems, and will make it easier for any service technician to provide service.

In addition to being listed in your owner's manual or other paperwork that came with your air conditioning system, the model number is also posted directly on your unit. Here's how to find it:

Air Conditioners

You can find the model number listed on a "rating plate" sticker affixed to the unit above the back-seated service valve connections.   And of course, if you are unable to find your model number, you can always call us at (808) 847-0851 for assistance.

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